Space cargo
Space cargo
Space cargo
My journey as the UX/UI designer for Spacecargo, leading the design of a mobile app to transform the parcel shipping experience
My journey as the UX/UI designer for Spacecargo, leading the design of a mobile app to transform the parcel shipping experience
My journey as the UX/UI designer for Spacecargo, leading the design of a mobile app to transform the parcel shipping experience
Working on the Spacecargo mobile app was an exciting and rewarding challenge. I focused on creating a seamless user experience, balancing user needs with business goals, and handling everything from initial research to final design. This involved continuous iteration, gathering stakeholder feedback, and addressing the unique complexities of the logistics industry. My main goal was to simplify processes like shipment tracking and payment options. While some project details are still under wraps, this case study highlights the key insights and design solutions I developed throughout the project.
Working on the Spacecargo mobile app was an exciting and rewarding challenge. I focused on creating a seamless user experience, balancing user needs with business goals, and handling everything from initial research to final design. This involved continuous iteration, gathering stakeholder feedback, and addressing the unique complexities of the logistics industry. My main goal was to simplify processes like shipment tracking and payment options. While some project details are still under wraps, this case study highlights the key insights and design solutions I developed throughout the project.
Working on the Spacecargo mobile app was an exciting and rewarding challenge. I focused on creating a seamless user experience, balancing user needs with business goals, and handling everything from initial research to final design. This involved continuous iteration, gathering stakeholder feedback, and addressing the unique complexities of the logistics industry. My main goal was to simplify processes like shipment tracking and payment options. While some project details are still under wraps, this case study highlights the key insights and design solutions I developed throughout the project.
ROLE
Product
Designer
ROLE
UX & UI
Designer
ROLE
Product
Designer
SCOPE
Mobile
Application
SCOPE
Mobile
Application
SCOPE
Mobile
Application
TIMELINE
3 Months
TIMELINE
3 Months
TIMELINE
3 Months
Project overview
Project overview
Project overview
In the fast-paced and competitive air cargo industry, I was tasked with designing the Spacecargo mobile app to transform how users manage their shipments. The challenge was to create a platform that not only catered to the diverse needs of cargo customers but also elevated the overall user experience. Inspired by successful design models like the one.ge app, I aimed to blend functionality with an intuitive, easy-to-use interface. The goal was to make it simple for users to track shipments in real-time, place international orders, and utilize secure payment methods, including credit cards, Apple Pay, Google Pay, and PayPal.
In the fast-paced and competitive air cargo industry, I was tasked with designing the Spacecargo mobile app to transform how users manage their shipments. The challenge was to create a platform that not only catered to the diverse needs of cargo customers but also elevated the overall user experience. Inspired by successful design models like the one.ge app, I aimed to blend functionality with an intuitive, easy-to-use interface. The goal was to make it simple for users to track shipments in real-time, place international orders, and utilize secure payment methods, including credit cards, Apple Pay, Google Pay, and PayPal.
But this project went beyond just adding features. I wanted to ensure that users would feel empowered by the app. To achieve this, I carefully considered how to streamline the ordering process, reduce friction, and make the app accessible to a wide range of users, from individuals sending personal parcels to businesses handling large shipments. I explored ways to make the app dynamic, integrating essential tools like shipment notifications that provide real-time updates. These notifications help users stay informed without the need for constant manual checks, ultimately enhancing customer satisfaction and reducing the burden on customer service.
Throughout the design process, my focus was on balancing aesthetics with usability. Every design decision aimed to make the app visually appealing yet functional, ensuring that users could navigate the app effortlessly, regardless of their technical experience. This case study walks you through my approach to UI/UX design for Spacecargo, showing how I tackled challenges and refined each element to meet the needs of modern cargo customers. The result is a sleek, efficient, and user-centered platform that streamlines the logistics process and delivers an enhanced user experience from the very first interaction.
But this project went beyond just adding features. I wanted to ensure that users would feel empowered by the app. To achieve this, I carefully considered how to streamline the ordering process, reduce friction, and make the app accessible to a wide range of users, from individuals sending personal parcels to businesses handling large shipments. I explored ways to make the app dynamic, integrating essential tools like shipment notifications that provide real-time updates. These notifications help users stay informed without the need for constant manual checks, ultimately enhancing customer satisfaction and reducing the burden on customer service.
Throughout the design process, my focus was on balancing aesthetics with usability. Every design decision aimed to make the app visually appealing yet functional, ensuring that users could navigate the app effortlessly, regardless of their technical experience. This case study walks you through my approach to UI/UX design for Spacecargo, showing how I tackled challenges and refined each element to meet the needs of modern cargo customers. The result is a sleek, efficient, and user-centered platform that streamlines the logistics process and delivers an enhanced user experience from the very first interaction.
But this project went beyond just adding features. I wanted to ensure that users would feel empowered by the app. To achieve this, I carefully considered how to streamline the ordering process, reduce friction, and make the app accessible to a wide range of users, from individuals sending personal parcels to businesses handling large shipments. I explored ways to make the app dynamic, integrating essential tools like shipment notifications that provide real-time updates. These notifications help users stay informed without the need for constant manual checks, ultimately enhancing customer satisfaction and reducing the burden on customer service.
Throughout the design process, my focus was on balancing aesthetics with usability. Every design decision aimed to make the app visually appealing yet functional, ensuring that users could navigate the app effortlessly, regardless of their technical experience. This case study walks you through my approach to UI/UX design for Spacecargo, showing how I tackled challenges and refined each element to meet the needs of modern cargo customers. The result is a sleek, efficient, and user-centered platform that streamlines the logistics process and delivers an enhanced user experience from the very first interaction.
Your Simple Solution for Swift Deliveries.
Your Simple Solution for Swift Deliveries.
Your Simple Solution for Swift Deliveries.
Problem
Problem
Problem
Spacecargo struggled with limited shipment visibility, a complex international ordering process, and restricted payment methods. Communication with customers was also lacking, leading to missed updates and frustration. These issues resulted in user dissatisfaction and inefficiencies that hindered the overall service experience.
Spacecargo struggled with limited shipment visibility, a complex international ordering process, and restricted payment methods. Communication with customers was also lacking, leading to missed updates and frustration. These issues resulted in user dissatisfaction and inefficiencies that hindered the overall service experience.
Spacecargo struggled with limited shipment visibility, a complex international ordering process, restricted payment methods, and inadequate communication with customers. These issues led to user dissatisfaction and inefficiencies.
Solution
Solution
Solution
I designed the Spacecargo app to solve these problems by introducing real-time tracking, simplifying the international ordering process, and supporting multiple payment options like credit cards, Apple Pay, and Google Pay. Enhanced notifications were also added to keep users informed, greatly improving communication and overall user satisfaction.
I designed the Spacecargo app to solve these problems by introducing real-time tracking, simplifying the international ordering process, and supporting multiple payment options like credit cards, Apple Pay, and Google Pay. Enhanced notifications were also added to keep users informed, greatly improving communication and overall user satisfaction.
I designed the Spacecargo app to solve these problems by introducing real-time tracking, simplifying the international ordering process, and supporting multiple payment options like credit cards, Apple Pay, and Google Pay. Enhanced notifications were also added to keep users informed, greatly improving communication and overall user satisfaction.
Project timeline
Project timeline
Project timeline
The development of the Spacecargo app was completed in 12 weeks. This timeline covered all stages—from initial research and design to development, testing, and final deployment. Key milestones included project kickoff, design approval, iterative testing phases, and user feedback integration.
The development of the Spacecargo app was completed in 12 weeks. This timeline covered all stages—from initial research and design to development, testing, and final deployment. Key milestones included project kickoff, design approval, iterative testing phases, and user feedback integration.
The development of the Spacecargo app was completed in 12 weeks. This timeline covered all stages—from initial research and design to development, testing, and final deployment. Key milestones included project kickoff, design approval, iterative testing phases, and user feedback integration.
I made sure each phase was well-structured, allowing for efficient design iterations, thorough testing, and seamless feedback integration. This approach ensured that the app was delivered on time, meeting the deadline while exceeding expectations for both functionality and user experience.
I made sure each phase was well-structured, allowing for efficient design iterations, thorough testing, and seamless feedback integration. This approach ensured that the app was delivered on time, meeting the deadline while exceeding expectations for both functionality and user experience.
I made sure each phase was well-structured, allowing for efficient design iterations, thorough testing, and seamless feedback integration. This approach ensured that the app was delivered on time, meeting the deadline while exceeding expectations for both functionality and user experience.
Conceptual Design
Conceptual Design
Conceptual Design
To understand user needs, I conducted research with 68 participants, gathering insights through surveys, one-on-one interviews, and observational studies. This comprehensive approach allowed me to identify key pain points, behaviors, and expectations. By analyzing the feedback, I could refine the design to ensure it would meet real-world needs and deliver an optimal user experience. This research was crucial in validating my design decisions and aligning the app’s functionality with user demands.
To understand user needs, I conducted research with 68 participants, gathering insights through surveys, one-on-one interviews, and observational studies. This comprehensive approach allowed me to identify key pain points, behaviors, and expectations. By analyzing the feedback, I could refine the design to ensure it would meet real-world needs and deliver an optimal user experience. This research was crucial in validating my design decisions and aligning the app’s functionality with user demands.
To understand user needs, I conducted research with 68 participants, gathering insights through surveys, one-on-one interviews, and observational studies. This comprehensive approach allowed me to identify key pain points, behaviors, and expectations. By analyzing the feedback, I could refine the design to ensure it would meet real-world needs and deliver an optimal user experience. This research was crucial in validating my design decisions and aligning the app’s functionality with user demands.
Discovery
Discovery
Discovery
To understand user needs, I conducted research with 68 participants, gathering insights through surveys, one-on-one interviews, and observational studies. This comprehensive approach allowed me to identify key pain points, behaviors, and expectations. By analyzing the feedback, I could refine the design to ensure it would meet real-world needs and deliver an optimal user experience. This research was crucial in validating my design decisions and aligning the app’s functionality with user demands.
To understand user needs, I conducted research with 68 participants, gathering insights through surveys, one-on-one interviews, and observational studies. This comprehensive approach allowed me to identify key pain points, behaviors, and expectations. By analyzing the feedback, I could refine the design to ensure it would meet real-world needs and deliver an optimal user experience. This research was crucial in validating my design decisions and aligning the app’s functionality with user demands.
Conceptual Design
Conceptual Design
Conceptual Design
At the start, I created wireframes and prototypes to visualize the app’s structure and core interactions. This conceptual design phase was crucial for exploring layout and functionality options, which I fine-tuned before moving into detailed design.
At the start, I created wireframes and prototypes to visualize the app’s structure and core interactions. This conceptual design phase was crucial for exploring layout and functionality options, which I fine-tuned before moving into detailed design.
Design Validation and Refinement
Design Validation and Refinement
Design Validation and Refinement
Once the initial design was complete, I conducted usability testing to gather feedback. Based on user insights, I made refinements to ensure the final design aligned with project goals and provided a seamless user experience.
Once the initial design was complete, I conducted usability testing to gather feedback. Based on user insights, I made refinements to ensure the final design aligned with project goals and provided a seamless user experience.
User research
User research
User research
For user research, I conducted interviews with 68 users to better understand their needs, behaviors, and challenges. This process involved surveys, one-on-one interviews, and observational studies, helping me identify key areas for improvement. By analyzing feedback, I was able to validate design decisions and ensure that the final product would meet user expectations.
In the user research phase, I interviewed 68 users to gather detailed insights into their needs, behaviours, and challenges. This process involved conducting surveys, one-on-one interviews, and observational studies to achieve a comprehensive understanding of user experiences. Analysing feedback from this diverse group allowed me to pinpoint key areas for improvement and validate design decisions, ensuring that the final product effectively meets user expectations and provides a seamless experience.
This chart helps map out key areas that users of the cargo app care about, allowing you to align the design and features with real user needs and behaviours. This could be a foundation for user personas and journey mapping in your app development.
This chart helps map out key areas that users of the cargo app care about, allowing you to align the design and features with real user needs and behaviours. This could be a foundation for user personas and journey mapping in your app development.
This chart helps map out key areas that users of the cargo app care about, allowing you to align the design and features with real user needs and behaviours. This could be a foundation for user personas and journey mapping in your app development.
Market alternatives
Market alternatives
Market alternatives
I also explored eight alternative cargo and logistics apps to understand the competitive landscape. Analyzing these apps helped me identify common features and areas where Spacecargo could innovate, providing a more refined user experience.
I also explored eight alternative cargo and logistics apps to understand the competitive landscape. Analyzing these apps helped me identify common features and areas where Spacecargo could innovate, providing a more refined user experience.
I also explored eight alternative cargo and logistics apps to understand the competitive landscape. Analyzing these apps helped me identify common features and areas where Spacecargo could innovate, providing a more refined user experience.
Competitive analysis
Competitive analysis
Competitive analysis
After gathering valuable insights from user interviews and surveys, I had a strong foundation of ideas for the Spacecargo app. To further refine these concepts, I conducted a thorough competitive analysis. By comparing Spacecargo with other leading apps in the cargo and logistics industry, I could evaluate where we stood in terms of features, user experience, and design. This analysis helped me identify opportunities for innovation and areas where we could outperform the competition, ensuring that Spacecargo would offer a more user-friendly and efficient solution than other options in the market.
After gathering valuable insights from user interviews and surveys, I had a strong foundation of ideas for the Spacecargo app. To further refine these concepts, I conducted a thorough competitive analysis. By comparing Spacecargo with other leading apps in the cargo and logistics industry, I could evaluate where we stood in terms of features, user experience, and design. This analysis helped me identify opportunities for innovation and areas where we could outperform the competition, ensuring that Spacecargo would offer a more user-friendly and efficient solution than other options in the market.
After gathering valuable insights from user interviews and surveys, I had a strong foundation of ideas for the Spacecargo app. To further refine these concepts, I conducted a thorough competitive analysis. By comparing Spacecargo with other leading apps in the cargo and logistics industry, I could evaluate where we stood in terms of features, user experience, and design. This analysis helped me identify opportunities for innovation and areas where we could outperform the competition, ensuring that Spacecargo would offer a more user-friendly and efficient solution than other options in the market.
Wireframing
Wireframing
Wireframing
During the wireframing stage, I mapped out the app's layout and structure. This process helped me visualize the flow and functionality of the app, ensuring that key user interactions were well-defined before moving into more detailed design phases.
During the wireframing stage, I mapped out the app's layout and structure. This process helped me visualize the flow and functionality of the app, ensuring that key user interactions were well-defined before moving into more detailed design phases.
During the wireframing stage, I mapped out the app's layout and structure. This process helped me visualize the flow and functionality of the app, ensuring that key user interactions were well-defined before moving into more detailed design phases.
User flow
User flow
User flow
The User Flow section outlines the journey users take through the app, from initial entry to completing key tasks. By mapping out each step and interaction, I visualized how users navigate through the app’s features and functions. This flowchart helps to identify potential friction points, streamline interactions, and ensure that users can achieve their goals efficiently. It serves as a critical tool for refining the user experience and ensuring that the app is intuitive and user-friendly.
The User Flow section outlines the journey users take through the app, from initial entry to completing key tasks. By mapping out each step and interaction, I visualized how users navigate through the app’s features and functions. This flowchart helps to identify potential friction points, streamline interactions, and ensure that users can achieve their goals efficiently. It serves as a critical tool for refining the user experience and ensuring that the app is intuitive and user-friendly.
The User Flow section outlines the journey users take through the app, from initial entry to completing key tasks. By mapping out each step and interaction, I visualized how users navigate through the app’s features and functions. This flowchart helps to identify potential friction points, streamline interactions, and ensure that users can achieve their goals efficiently. It serves as a critical tool for refining the user experience and ensuring that the app is intuitive and user-friendly.
Final product
Final product
Final product
The user flow I created outlines how users navigate the app from start to finish. By mapping each interaction, I identified potential friction points and made sure that users could achieve their goals smoothly and efficiently.
The user flow I created outlines how users navigate the app from start to finish. By mapping each interaction, I identified potential friction points and made sure that users could achieve their goals smoothly and efficiently.
The user flow I created outlines how users navigate the app from start to finish. By mapping each interaction, I identified potential friction points and made sure that users could achieve their goals smoothly and efficiently.
Dashboard
Dashboard
Dashboard
The dashboard provides users with quick access to everything they need, starting with a QR scan button. It offers a snapshot of user details, debt amount, and coins earned. It also features widgets for service prices and upcoming flight races, keeping users informed and engaged throughout their experience.
The dashboard provides users with quick access to everything they need, starting with a QR scan button. It offers a snapshot of user details, debt amount, and coins earned. It also features widgets for service prices and upcoming flight races, keeping users informed and engaged throughout their experience.
Online payments
Online payments
Online payments
With the Spacecargo app, users enjoy a secure and easy-to-use online payment system. The app supports a range of payment methods, simplifying billing and ensuring that all transactions are processed safely and in real time.
With the Spacecargo app, users enjoy a secure and easy-to-use online payment system. The app supports a range of payment methods, simplifying billing and ensuring that all transactions are processed safely and in real time.
With the Spacecargo app, users enjoy a secure and easy-to-use online payment system. The app supports a range of payment methods, simplifying billing and ensuring that all transactions are processed safely and in real time.
Order tracking
Order tracking
Order tracking
The order tracking feature allows users to stay updated on their shipments with real-time information. Users can quickly check their order status and receive live updates, making it easy to follow their shipment’s journey.
The order tracking feature allows users to stay updated on their shipments with real-time information. Users can quickly check their order status and receive live updates, making it easy to follow their shipment’s journey.
The order tracking feature allows users to stay updated on their shipments with real-time information. Users can quickly check their order status and receive live updates, making it easy to follow their shipment’s journey.
Order details
Order details
The Order Card offers all the essential details about shipments, including tracking codes, status updates, service costs, and delivery addresses. It provides a detailed timeline and a summary of payment and shipping information, ensuring users can track their orders effortlessly.
The Order Card offers all the essential details about shipments, including tracking codes, status updates, service costs, and delivery addresses. It provides a detailed timeline and a summary of payment and shipping information, ensuring users can track their orders effortlessly.
Checkout
Checkout
Checkout
The checkout process is simple and transparent. Users can easily select their payment method, review fees, taxes, and the total amount before confirming their order.
The checkout process is simple and transparent. Users can easily select their payment method, review fees, taxes, and the total amount before confirming their order.
New order
New order
New order
The app includes a straightforward form for placing new orders, making the process quick and user-friendly.
The app includes a straightforward form for placing new orders, making the process quick and user-friendly.
Address list
Address list
Address list
The Address List page displays all the branches where Spacecargo operates. Each address entry includes detailed information such as operating hours, prohibited products, prices, and more, helping users find the best location for their needs.
The Address List page displays all the branches where Spacecargo operates. Each address entry includes detailed information such as operating hours, prohibited products, prices, and more, helping users find the best location for their needs.
Thank You for Exploring This Case Study. I Hope You Found It Insightful!
Thank You for Exploring This Case Study. I Hope You Found It Insightful!
Thank You for Exploring This Case Study. I Hope You Found It Insightful!
Drawing boxes since ‘05 © 2024
Drawing boxes since ‘05 © 2024
